Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Yes all orders require a $50 retainer paid by a credit card.
Please check out our policies page for details.
Most of our jumps are 15%uFFFDx15%uFFFD which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can%uFFFDt rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.
Check the requirements listed with each jump. Also, make sure you have at least a 4%uFFFD access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can%uFFFDt set up on any type of rocks or sticks as the constant rubbing will wear through the vinyl jumps. We also refuse to set up in an area where there are stickers (grass burs) or where there are dog droppings. We will not wait for droppings to be cleaned up once we arrive. You will lose your retainer and we will not return to set up later.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don%uFFFDt want you or us to be in that situation.
We do not have any todler specific units. Mimimum age for any device is 3, however we do have inflatables that would require an older minimum age. If you have any doubt as to the age appropriateness of any inflatable please ask. YES adults can use all of our inflatables! The weight limit on any unit is 200lbs per person with a maximum of 4 persons at that weight range.
Most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks require a $50 park fee. This fee covers the cost of additional labor and fuel because we have to be there at specific times for drop off and pick up and can't be there when it is close to other deliveries.
You are responsible for securing the electronic components for overnight rentals and in the event of any weather conditions. You are responsible for any theft or damage of any of the equipment. This includes all items that were left for your rental no matter whether or not they are electronic. We may call you in instances of bad weather to alert you to changing conditions however, you are ultimately responsible for staying informed to as to any weather conditions at your location. When in doubt always secure all items to prevent any loss or damage.